About Chris Pike
She is experienced in dispute resolution working in Wales’ Trading Standards Departments as a qualified Education and Information Officer and Fair Trading Officer. Chris holds a Masters Degree in Business Administration and the Diploma in Consumer Affairs. She is a member of the Federation of Small Businesses.
Chris specialises in fair trading law and has advised on and successfully mediated many breach of contract disputes relating to credit, the sale of goods and supply of services.
During her career Chris has witnessed many small businesses who cease trading because of disputes that could easily have been resolved through good advice, information and, if necessary, mediation.
For a small business in dispute, the cost of legal action can be very high, both in terms of the monetary cost, the time taken for a case to come to court and the stress involved.
Chris set up Talk To Me Mediation to specifically help small businesses resolve disputes. Mediation is quick, it costs less than legal action and it’s confidential. With a good success rate it allows a business to resolve its differences and move on in a stress free, productive and profitable way.
Chris is a mediator who brings experience, good communication and knowledge-based skills to the table. Her approach is a blend of empathy and understanding combined with energy and determination to reach a satisfactory resolution.
She is a firm advocate of mediation and believes that it makes total sense to try mediation before considering legal action.